100 Reasons Why Scudder Roofing should be YOUR choice in Roofing Contractors

1. Scudder Roofing has been in business on the Monterey Peninsula for 24 years.
2. Pete Scudder, the original founder of Scudder Roofing, is still the existing President and is very much involved in the company.
3. Karen Scudder, Pete’s wife of 25 years, is the company’s “Corporate Secretary” which remains consistent with his “family-owned” ethics.
4. Scudder Roofing has a written business plan that is shared with the entire company and strives for “100% Customer Satisfaction”.
5. Scudder Roofing also has a written vision statement displayed on the office wall for all to see.
6. Scudder Roofing also has a written mission statement, also displayed on the office wall.
7. We also have a written ethic statement which upholds morale within the entire company.
8. Scudder Roofing has a full-time, operational staff.
9. Scudder Roofing has a very low employee turn over rate. The roofing industry average is 1.5 years and our average employee turn over rate is 8 years.
10. The Scudder Roofing facility is located nearby at 3342 Paul Davis Drive in Marina , California .
11. Scudder Roofing has its own state-of-the-art showroom located at 3344 Paul Davis Drive in Marina , which offers our customers a “hands-on”, educational approach to product selection and installation.
12. Scudder Roofing has a full-time Production Manager who ensures the success of your roof installation.
13. Scudder Roofing also has a full-time outside Safety and Quality Control Manager who ensures complete safety throughout the your roof installation.
14. Scudder Roofing has a full-time Customer Service Representative who will be there to answer your phone call during business hours so you aren’t directed to a machine.
15. Scudder Roofing has a full-time Administrational Department who manages your account with accuracy and efficiency.
16. Scudder Roofing has a full-time Sales Manager who reviews your personal job before the sale to ensure precise scope of work and accurate bidding.
17. Scudder Roofing has a full-time Human Resources Manager who guarantees our goal of “100% Customer Satisfaction” through direct customer contact procedures and policies.
18. Scudder Roofing has a full-time Accounts Receivable and Payable Manager.
19. Scudder Roofing also has a full-time Warehouse Manager who controls inventory and prepares our roofers for your job every morning by loading the truck with the needed materials for your job.
20. Scudder Roofing has 5 professional, courteous, and accurate Roofing Estimators that meet with you, the homeowner, to create the perfect job for your specific needs.
21. Scudder Roofing has 40+ trained roofing applicators.
22. Scudder Roofing has 15 highly trained Project Foreman who manage your job, and their crew, during the roof installation.
23. Our Injury and Illness Prevention Program guarantees safe and proper working by our roofers.
24. Because of our Injury and Illness Prevention Program, Scudder Roofing has an impeccable safety record resulting in lower modification rates.
25. Scudder Roofing has performed quality work on more than 18,000 roofs!
26. Scudder Roofing has a complete Automated Dispatch and Project Management Program which keeps your job running smoothly.
27. Our products have long-term performance warranties through their respective manufacturers.
28. Among the many products Scudder Roofing installs, we have been awarded “Master Applicators” on more than 25 of them.
29. Scudder Roofing offers financing through one of the most trusted names in America ; GE Financing.
30. Scudder Roofing accepts VISA and MasterCard.
31. We have a very high credit rating with all of our vendors, established by payments made in a timely manner.
32. Pete Scudder has a Contractor’s License, #445118, and is licensed on roofing, C-39, and sheet-metal application.
33. Scudder Roofing has full liability, PL, PDauto and worker's compensation insurance.
34. Scudder Roofing'sworker’s compensation liability insuranceprotects you, your family, and your home.
35. Scudder Roofing is fully bonded and insured through the state of California .
36. Scudder Roofing has a maintained Vehicle and Fleet Service Program for our 30+ trucks, pickups, and vans which keep our vehicles looking and operating great.
37. Our office staff is in constant communication with our field staff through Nextel Radio Services which enable us to monitor your job effectively and efficiently.
38. Scudder Roofing invests over$50,000 a year in field, customer relations, and application training.
39. Scudder Roofing has the ability, due to long-term relationships with vendors, to pre-purchase quality materials which we store in our on-site warehouse. Because of this, we are able to pass on similar material savings to our customers.
40. After your decision to have Scudder Roofing install your roof, your estimator, along with the foreman of your job, will partake in what we call a “Pre-Construction Meeting”. This meeting involves you, the homeowner, and is designed to prepare and inform you of what you can expect during the roof installation. It is also designed to introduce your project foreman to you and your particular job, so as to fully understand what will be needed to complete the installation successfully.
41. After your roof is installed and your job is complete, the foreman on your job will meet with you to go over the details of your new roof and to inspect the completed job with you. We want our customers to be completely satisfied with the outcome of their project, which is why we take the time to go over the completed roof system. Upon completion, understanding, and agreement of the inspection, your foreman will collect your final payment.
42. During the aforementioned “Pre-Construction Meeting”, your project estimator will provide you with a “Scudder Care Package”. This care package contains information that will better prepare you for what you can expect during the roof installation. It also contains contact lists of both the office and field staff, a customer satisfaction survey, information on Scudder Roofing’s Referral Program, sample reference letters, a guide on how to properly maintain your roof, and much, much more.
43. Scudder Roofing has performed work for over 40 general contractors throughout the Peninsula .
44. Scudder Roofing is a member of many trade organizations including the Independent Roofing Contractors of California (IRCC), the National Roofing Contractors Association (NRCA), the Roofing Association of California (RA of California), the Certified Contractors Network (CCN), and many more.
45. Pete Scudder was recognized in 1989 for Contractor of the Year by the Monterey Builders Exchange.
46. Recently, Pete Scudder was recognized by the Salinas Valley Builders Exchange for Contractor of the Year for 2004.
47. Pete Scudder is a member of many organizations throughout the community including the Salinas Valley Builders Exchange, the Builders Exchange of the Central Coast , the Monterey Builders Exchange, the Monterey Chamber of Commerce, the Marina Chamber of Commerce, the Marina Rotary Club, the Boy Scouts of America, and many more.
48. Scudder Roofing is in good standing with theBetter Business Bureau and has never had a violation.
49. Scudder Roofing has a large accumulation of references and written testimonials by many of our satisfied customers.
50. Scudder Roofing is constantly exceeding manufacture requirements in performance and application, making us a preferred contractor of many product manufacturers.
51. Pete Scudder is a generous supporter of many non-profit, charitable organizations.
52. Scudder Roofing has a 24-hour emergency on-call repair person.
53. Scudder Roofing has a Service and Maintenance Division that specializes in complete roof maintenance including roof and gutter cleaning, repairs, and preventative maintenance to ensure the longevity of your roof system.
54. Not only does Scudder Roofing maintain and install roofing systems, but they also provide potential and existing clients with inspecting and consulting services. We offer typed roof inspections determining the longevity of your roof system, the existing or potential problems seen, and other factors that assist homeowners in determining their roof’s current status. Our estimators also provide consulting by evaluating other contractor’s proposals to assure proper scope of work.
55. Scudder Roofing is the known custom re-roofing specialist on the Monterey Peninsula .
56. Scudder Roofing is one of the only Duro-Last, single-ply roofing membrane, application experts on the Monterey Peninsula .
57. Scudder Roofing is infamous for their “Custom Cottage” install, including rolled eaves and wood shingle application in various “wave-patterns”.
58. Scudder Roofing’s applicators are experts in various water-proofing systems.
59. Scudder Roofing’s applicators are also experts in walk-deck systems.
60. Scudder Roofing installs many different types of skylights.
61. Scudder Roofing also installs rigid insulation.
62. Scudder Roofing installs side-wall shingles.
63. Scudder Roofing installs and provides their customers with “fire proof” roofing products.
64. Scudder Roofing installs built-up roofing systems, including tar and gravel.
65. Scudder Roofing installs composition shingle roof systems.
66. Scudder Roofing has their own on-site sheet-metal shop, specializing in custom flashings, vents, and other metal pieces.
67. Scudder Roofing installs metal roofing systems, including standing-seam and panels.
68. Scudder Roofing not only specializes in re-roofs on residential and commercial buildings, but also installs many roofing systems and waterproofing on new construction.
69. Scudder Roofing hires only drug-free applicators, and monitors this throughout their employment.
70. Scudder Roofing offers their full-time employees various benefits including medical, 401 K, profit sharing, and project incentive programs.
71. Twice a month, Scudder Roofing’s field personnel partake in customer relationship training programs.
72. Scudder Roofing has an updated and interactive website with a live picture gallery.
73. Every month, Scudder Roofing offers their customers a new and thought-out promotion designed to save our customers time and money.
74. Scudder Roofing has a Referral Program designed to thank and award the existing customers that refer us to friends and family.
75. Scudder Roofing has a Customer Satisfaction Survey that can be voluntarily filled out by the homeowner. The survey asks the customer to rate our company on various parts of their experience with Scudder Roofing. The survey is then given to our Human Resources Manager, who takes these surveys very seriously and evaluates the answers to assure 100% Customer Satisfaction.
76. Scudder Roofing provides their customers with special educational brochures and literature on what to look for in choosing a contractor, along with specific questions to ask.
77. Scudder Roofing has an annual Product’s Fair held at their facility in Marina . It is designed for anyone thinking about a roofing project in the future, and demonstrates live installations by our expert roof applicators, along with vendor relations and prize giveaways.
78. Scudder Roofing also has Customer Appreciation Programs.
79. Scudder Roofing has a quarterly newsletter.
80. Scudder Roofing has a Customer V.I.P. Program for frequent customer discounts.
81. Scudder Roofing is committed to customer care and customer satisfaction.
82. Scudder Roofing has a monthly meeting with everyone in the company to praise our successes publicly and distribute employee awards such as Most Improved, Employee of the Month, and Cleanest Truck.
83. Scudder Roofing has a Best Price Guarantee Letter that guarantees that the price we provide on our proposal is the “Best Price” according to the proper specifications and scope of work.
84. Scudder Roofing strives to create a unified “culture” within the company through open-door policies.
85. Scudder Roofing’s estimators are all professionally trained and licensed.
86. Scudder Roofing partakes in clean and proper project sanitation.
87. Scudder Roofing believes in making their customer’s life as easy as possible during the process of roof installation. For example, Scudder Roofing takes the liberty in getting the permit on your particular job.
88. Scudder Roofing complies with all city and county building permit requirements.
89. Scudder Roofing is a Select Shingle Applicator.
90. Our monthly safety meetings with all applicators involve the newest safety measures, test-taking, and installation techniques to keep our staff on the “cutting edge” of the latest technologies.
91. Scudder Roofing’s proposal is completely legal and meets all state requirements, unlike many other roofing contractor’s.
92. Scudder Roofing has a full GPS tracking system installed on all of our fleet trucks to monitor our crew’s time spent on your particular project.
93. Scudder Roofing is the most highly recommended roofing contractor on the Monterey Peninsula .
94. Scudder Roofing’s staff will make and execute on-time, effective appointments with their customers.
95. Scudder Roofing partakes and practices a “Continuous Customer Communication” Program, CCC.
96. Scudder Roofing has a full 10 minute video and DVD, explaining the history behind Scudder Roofing, along with pictures of completed projects and live testimonials.
97. Scudder Roofing has a Customer Follow-Up Program to ensure their complete satisfaction.
98. Scudder Roofing has a professional, tri-fold company brochure with references and pictures.
99. Scudder Roofing provides their potential clients with professional and understandable proposals.
100. Scudder Roofing’s motto, “We Stand Under Our Roofs”, is exactly what we do!